RetroFit FAQs

Shipping Policy 

Seller-Set Shipping Policies

Each seller sets their own shipping policy and handles their own deliveries. Please read the Shipping & Delivery section of each product page for specific shipping details. Generally, however, sellers will offer shipping via USPS OR local pickup. 

Local Pickup

When you choose local pickup, shipping will be free and you will contact the vendor to set a date and time that works best for you to pick up the product. 

Returns, Exchanges, and Refunds

As a general rule, we do not offer returns, exchanges, or refunds. This is because we are a very small company that just launched (read: no staff or employees) selling one-of-a-kind products made by local vendors. It will be very difficult and frustrating for all parties involved to handle lots of returns and refunds, and exchanges won't make sense for most products.

However, we are happy to make exceptions for extenuating circumstances, such as faulty products or products that don't arrive. If you feel you've experienced an extenuating circumstance, please reach out to the seller directly and support@retrofitmarket.com. 

Where Are You Located? 

RetroFit was started on the western slope of Colorado by our founder who splits time between Ouray and Grand Junction. However, our sellers are located all over the state - from Delta to Denver, and beyond! Although we don't have a physical storefront or headquarters, everyone who is part of RetroFit has deep connections to the wonderful and "Colorful Colorado."