Shipping policy
Shipping Policy
Welcome to RetroFit. We believe in creating fashion with purpose by giving existing fabrics a new life. Every piece is thoughtfully designed and crafted, which means some items may require additional processing time to ensure the highest quality.
Order Processing
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Each vendor ships their own orders via USPS ground shipping. Although processing times vary, we expect them to be shipped within 3-5 business days.
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Orders are not processed or shipped on weekends and public holidays.
Shipping Time
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Although shipping times vary, we expect most orders to arrive within 5-8 business days via USPS Ground Advantage.
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Please note that delivery times are estimates and may vary due to factors beyond our control.
Shipping Charges
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We offer $12 flat rate shipping for orders shipped within Colorado.
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If you choose Local Pickup at checkout, your shipping price will be $0, and you must coordinate a mutually agreeable pickup time with the vendor.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information. You can use this information to monitor the status of your shipment.
Delivery Delays
Occasionally, delivery delays may occur due to:
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Weather conditions
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Public holidays
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Courier service disruptions
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Customs clearance procedures
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Peak shopping seasons
We appreciate your patience and understanding.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details at checkout. RetroFit is not responsible for orders delayed or undelivered due to incorrect or incomplete address information.
Lost or Damaged Packages
If your order arrives damaged or appears to be lost during transit, please contact us within 48 hours of delivery or the expected delivery date.
Email: support@retrofitmarket.com
Our team will work with the shipping provider to resolve the issue as quickly as possible.
Sustainable Packaging
As part of our commitment to conscious and sustainable fashion, RetroFit uses eco-friendly and minimal packaging materials whenever possible to reduce environmental impact.
Contact Us
If you have any questions regarding shipping or your order, please contact us:
Email: support@retrofitmarket.com
Brand: RetroFit
Thank you for supporting sustainable and upcycled fashion.