Shipping Policy
Last Updated: June 2026
Welcome to Retrofit. We believe in creating fashion with purpose by giving existing fabrics a new life. Every piece is thoughtfully designed and crafted with care, which means some items may require additional processing time to ensure the highest quality.
Order Processing
- All orders are processed within 2–5 business days after payment confirmation.
- Handcrafted, made-to-order, or limited-edition pieces may require 5–10 business days for processing.
- Orders are not processed or shipped on weekends and public holidays.
Shipping Time
1. Domestic Shipping (India)
- Estimated delivery: 3–7 business days
2. International Shipping
- Estimated delivery: 7–15 business days, depending on the destination country and customs processing.
Please note that delivery times are estimates and may vary due to factors beyond our control.
Shipping Charges
- Free shipping on prepaid orders above ₹999 within India.
- Shipping charges for orders below this amount will be calculated at checkout.
- International shipping charges vary based on destination and package weight.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information. You can use this information to monitor the status of your shipment.
Delivery Delays
Occasionally, delivery delays may occur due to:
- Weather conditions
- Public holidays
- Courier service disruptions
- Customs clearance procedures
- Peak shopping seasons
We appreciate your patience and understanding.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details at checkout. RetroFit is not responsible for orders delayed or undelivered due to incorrect or incomplete address information.
Lost or Damaged Packages
If your order arrives damaged or appears to be lost during transit, please contact us within 48 hours of delivery or the expected delivery date.
Email: lauren.fellure@gmail.com
Our team will work with the shipping provider to resolve the issue as quickly as possible.
Sustainable Packaging
As part of our commitment to conscious and sustainable fashion, RetroFit uses eco-friendly and minimal packaging materials whenever possible to reduce environmental impact.
Contact Us
If you have any questions regarding shipping or your order, please contact us:
Email: lauren.fellure@gmail.com
Brand: RetroFit
Thank you for supporting sustainable and upcycled fashion.